Speaking up in healthcare

Speaking up saves lives.

The research is unambiguous, the regulatory expectation is clear, and yet across the NHS every day, clinicians, nurses, and leaders stay silent when they should speak.

Not because they do not care.

Because speaking up is hard, and most organisations have never given their people the tools to do it.

The Bravest Path exists to change that.

The barrier

Why people stay silent.

When people face a high-stakes situation, a challenging power dynamic, fear of consequences, or a culture where speaking up has not gone well before, the nervous system responds before the rational brain can intervene.

At The Bravest Path we call these responses Fight, Freeze, Please and Connect. Freeze is going silent: the words are there but they will not come. Please is over-accommodating: softening the message until it disappears. These are the two dominant patterns in healthcare, and the ones most likely to suppress the concerns that need to be heard.

FightReacting with force rather than clarity, which can escalate a situation instead of resolving it.
FreezeGoing silent: the words are there but they will not come.
PleaseOver-accommodating: softening the message until it disappears.
ConnectThe courageous response: staying grounded and clear, and saying what needs to be said with both honesty and care. It can be learned.

What our work achieves

Measurable change, not satisfaction scores.

Across more than 2,000 NHS graduates of Braver than Before®, measured against the behaviours the programme teaches.

91%

are more likely to speak up after the programme.

92%

of clinical graduates feel more confident raising a patient safety concern with senior colleagues present.

78%

say it led to lasting changes in how they work.

93%

are still using the tools every week, more than two years on.

The national picture

Nationally, speaking up is at a five-year low. The most recent NHS Staff Survey shows how far there is to go, and it is the baseline our programmes move people beyond.

60.3%of NHS staff feel safe to speak up about anything that concerns them, the lowest this measure has ever been.
47.6%are confident their organisation would address a concern they raised, also a record low.
71.1%feel secure raising concerns about unsafe clinical practice, down again year on year.
6.63/10national score for “We each have a voice that counts”, the People Promise element covering speaking up.

Source: NHS Staff Survey 2025 national results, published March 2026.

Watch

Hear it in their words.

Video coming soon: Participant stories

How we build speaking up capability

We work at every level of the system.

We achieve this through our suite: a blend of Braver than Before®, Braver Teams, digital learning and The Braver Board®.

For individuals

We build self-awareness, self-compassion, and the practical language to speak up effectively.

Our BRAVE conversation framework, developed as part of Braver than Before®, our large-scale transformation programme, gives people a clear and memorable structure for the conversations they would otherwise avoid.

For teams

We build the psychological safety that makes speaking up feel possible and help teams have crucial conversations together through our Braver Teams programme.

For leaders and boards

We work on the behaviours that signal to others whether it is safe to speak, through The Braver Board® and Executive Coaching.

Freedom to Speak Up

Speaking up and Freedom to Speak Up.

Our programmes directly support Trust-level Freedom to Speak Up strategies, addressing the internal barriers that FTSU structures alone cannot reach. We also support the CQC Well-Led domain, particularly the leadership culture indicators that inspectors assess.

Why this work is personal

Speaking up is not a soft skill. In healthcare, it is a matter of life and death.

Ten days after our daughter was born, she became seriously ill. We watched her deteriorate, her oxygen levels dropping. And then a nurse spoke up to the consultant. Clearly, directly, and at exactly the right moment.

That conversation changed everything. It accelerated the response, led to her being intubated, and saved her life.

Get started

Bring a speaking up culture to your Trust.

Email info@thebravestpath.com or call +44 (0)1483 363 088.